Returns & Refund

Thank you for shopping with Drive-Pro. We are committed to ensuring your satisfaction with our products and services. Please read our Returns & Refund Policy carefully to understand your rights and responsibilities.

1. Eligibility for Returns

  • Products are eligible for return within 30 days of delivery.

  • The product must be unused, in its original packaging, and in the same condition as received.

  • Proof of purchase, such as an order confirmation or receipt, is required to process the return.

  • Please note that not all products come with a warranty.

2. Non-Returnable Items

The following items are not eligible for return:

  • Items marked as "Final Sale."

  • Products damaged due to misuse, negligence, or unauthorized alterations.

  • Digital products or downloadable content.

  • Please note that not all products come with a warranty.

3. Return Process

  • Step 1: Contact our customer support at support@driveprostore.com to initiate the return process. Provide your order number and reason for return.

  • Step 2: Ship the item to the address provided by our support team. Customers are responsible for return shipping costs unless the product is defective or the return is due to our error.

  • Step 3: Once we receive and inspect the item, we will notify you of the approval or rejection of your return.

4. Refund Policy

  • Approved returns will be refunded to the original payment method within 7-10 business days of receiving the item.

  • Shipping charges are non-refundable unless the return is due to a defect or error on our part.

  • If the refund is delayed, please contact your bank or payment provider as processing times may vary.

  • Please note that not all products come with a warranty.

5. Exchanges

We only replace items if they are defective or damaged. If you need an exchange, contact us at support@driveprostore.com.

6. International Returns

For international returns, customers are responsible for all shipping costs, including customs duties and taxes. Ensure proper tracking and insurance for the package, as we are not responsible for lost or damaged items in transit.

7. Contact Information

If you have any questions or concerns about our Returns & Refund Policy, please reach out to us: